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We seek an Assistant Property Manager for our Rancho Cordova Property Management team who is not only a well-organized professional with an excellent customer service attitude but is capable of handling multiple tasks at once while meeting various goals and deadlines.

Job Description Summary

Responsible for the day-to-day administration and implementation of those policies, procedures, and programs that ensure well-managed and well-maintained properties. The Assistant Property Manager will be assigned to specified action areas at the Property Manager’s discretion to meet the portfolio’s needs best. Pay rate starts at $29.80 per hour, increasing with experience and skillset.

Essential Functions

• Assists with overseeing and coordinating property management, maintenance, and construction activities associated with commercial tenants.
• Assist in lease administration activities, including abstracting leases and keeping our database current.
• Ensure all property files are prepared and maintained orderly and logically, including leases and contracts.
•  Prepare and coordinate bid proposals and service contracts.
• Obtain aging reports for management and follow up on all delinquencies.
• Responsible for the prompt and positive response to tenant requests, implementing ongoing contract programs, constantly assessing tenant needs and ensuring problems are being solved promptly, and for the mutual benefit of the tenant and properties, including preparing, dispatching, and tracking tenant work orders.
• Assists with contract services, vendor negotiations, and relationship management. Responsible for service agreements and monitoring of vendor performance to ensure full compliance with contract standards.
• Obtain aging reports for management and follow up on all delinquencies.
• Responsible for developing and maintaining a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within the database is current and up to date.
• Coordinate tenant move-ins and move-outs, including furniture delivery and pick-up.
• Assist the PM in preparing budgets, annual operating expense reconciliations, timelines, and business plans to meet property management requirements.
• Assist in the accounting process, which may include, but is not limited to, completing property management/accounting forms as required, coding invoices, reviewing A/R reports, and assisting in collecting rents.
• Perform daily and monthly property inspections under the direction and guidance of the PM.
• Involved in administering all tenant leases to ensure full compliance with lease provisions, including Certificates of Insurance.
• Answers telephone, screens calls, transfers callers to voice mail, or takes messages to facilitate communications and contacts.
• Participate in various meetings and training activities designated by the PM or higher-level management.
• May perform other duties as assigned.

Qualifications

• Ability to handle general property administration in the absence of the PM or when called upon.
• Strong written and verbal skills, with the ability to produce communications and other materials that are effective and of a professional nature.
• Computer proficiency with strong knowledge of M.S. Outlook, Word, Excel, and Adobe, and the ability to learn new and business-specific software programs as needed. Sage experience is a plus.
• Self-starter with strong organization and problem-solving skills.
• Must be able to work in a fast-paced, team-oriented environment with multiple deadlines and adapt readily to changing priorities.
• Ability to deliver superior customer service to tenants and clients.
• Ability to maintain an approachable, friendly demeanor when working with competing priorities and demands.
• Must also be able to develop effective working relationships with vendors, contractors, and tenants.

Education and Experience Requirements

• Minimum 3 – 5 years of previous property/facilities management experience
• Experience in and working knowledge of business/office administration
• Valid Drivers’ License and good driving record

Work Environment and Physical Demands

• Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Mainly sedentary role though some filing and supply maintenance requires the ability to lift files and supplies, open cabinets, bend, crouch, stand, and walk

Other Information

• Not a supervisory role
• Non-exempt position subject to overtime laws
• Full-time job, Monday through Friday, 8 am to 5 pm
• Local travel required must have an automobile
• Must legally be allowed to work in the U.S.
• Please provide salary requirements to be considered for this position
• Full-time employees are eligible to participate in company benefits.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.