About Basin Street Properties

Basin Street Properties is a fully integrated real estate development and operating companAbout Basin Street Properties

Basin Street Properties is a fully integrated real estate development and operating company committed to creating superior tenant experiences and enduring relationships. A win-win philosophy drives everything we do. When we serve our tenants well, they’re productive, our investors are pleased, and we all succeed. Teamwork is part of our D.N.A. Established in 1974, we are one of Northern California’s and Northern Nevada’s most prominent developers, investors, and managers of commercial properties. We own and manage over 5 million square feet of Class A office space.

The concept of T.H.R.I.V.E. represents Basin Street Properties’ core principles – Trust. Honesty. Respect. Integrity. Values. Excellence. Our approach expresses the values and philosophy by which we operate. We are a growing company led by an experienced and highly motivated team. This provides an excellent opportunity for the right candidate to develop professionally and be part of an outstanding team.

Our Candidate Search

We seek an Assistant Property Manager for our Rancho Cordova Property Management team who is not only a well-organized professional with an excellent customer service attitude but is capable of handling multiple tasks at once while meeting various goals and deadlines.

Job Description Summary

Responsible for the day-to-day administration and implementation of those policies, procedures, and programs that ensure well-managed and well-maintained properties. The Assistant Property Manager will be assigned to specified action areas at the Property Manager’s discretion to meet the portfolio’s needs best.

Essential Functions

• Assists with overseeing and coordinating property management, maintenance, and construction activities associated with commercial tenants.
• Assist in lease administration activities, including abstracting leases and keeping our database current.
• Ensure all property files are prepared and maintained orderly and logically, including leases and contracts.
• Prepare and coordinate bid proposals and service contracts.
• Obtain aging reports for management and follow up on all delinquencies.
• Responsible for the prompt and positive response to tenant requests, implementing ongoing contract programs, constantly assessing tenant needs and ensuring problems are being solved promptly, and for the mutual benefit of the tenant and properties, including preparing, dispatching, and tracking tenant work orders.
• Assists with contract services, vendor negotiations, and relationship management. Responsible for service agreements and monitoring of vendor performance to ensure full compliance with contract standards.
• Obtain aging reports for management and follow up on all delinquencies.
• Responsible for developing and maintaining a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within the database is current and up to date.
• Coordinate tenant move-ins and move-outs, including furniture delivery and pick-up.
• Assist the PM in preparing budgets, annual operating expense reconciliations, timelines, and business plans to meet property management requirements.
• Assist in the accounting process, which may include, but is not limited to, completing property management/accounting forms as required, coding invoices, reviewing A/R reports, and assisting in collecting rents.
• Perform daily and monthly property inspections under the direction and guidance of the PM.
• Involved in administering all tenant leases to ensure full compliance with lease provisions, including Certificates of Insurance.
• Answers telephone, screens calls, transfers callers to voice mail, or takes messages to facilitate communications and contacts.
• Participate in various meetings and training activities designated by the PM or higher-level management.
• May perform other duties as assigned.

Qualifications

• Ability to handle general property administration in the absence of the PM or when called upon.
• Strong written and verbal skills, with the ability to produce communications and other materials that are effective and of a professional nature.
• Computer proficiency with strong knowledge of M.S. Outlook, Word, Excel, and Adobe, and the ability to learn new and business-specific software programs as needed. Sage experience is a plus.
• Self-starter with strong organization and problem-solving skills.
• Must be able to work in a fast-paced, team-oriented environment with multiple deadlines and adapt readily to changing priorities.
• Ability to deliver superior customer service to tenants and clients.
• Ability to maintain an approachable, friendly demeanor when working with competing priorities and demands.
• Must also be able to develop effective working relationships with vendors, contractors, and tenants.

Education and Experience Requirements

• Minimum 3 – 5 years of previous property/facilities management experience
• Experience in and working knowledge of business/office administration
• Valid Drivers’ License and good driving record

Work Environment and Physical Demands

• Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Mainly sedentary role though some filing and supply maintenance requires the ability to lift files and supplies, open cabinets, bend, crouch, stand, and walk

Other Information

• Not a supervisory role
• Non-exempt position subject to overtime laws
• Full-time job, Monday through Friday, 8 am to 5 pm
• Local travel required must have an automobile
• Must legally be allowed to work in the U.S.
• Please provide salary requirements to be considered for this position
• Full-time employees are eligible to participate in company benefits.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.y committed to creating superior tenant experiences and enduring relationships. A win-win philosophy drives everything we do. When we serve our tenants well, they’re productive, our investors are pleased, and we all succeed. Teamwork is part of our DNA. Established in 1974, we are one of Northern California’s and Northern Nevada’s most prominent developers, investors and managers of commercial properties. We own and manage over 5 million square feet of Class A office space.

Basin Street Properties’ core principles are represented by the concept T.H.R.I.V.E. – Trust. Honesty. Respect. Integrity. Values. Excellence. Our approach expresses the values and philosophy by which we operate. We are a growing company lead by an experienced and highly motivated team. This provides an excellent opportunity for the right candidate to develop professionally and be part of an outstanding team.

Our Candidate Search

We seek an Assistant Property Manager for our Rancho Cordova Property Management team who is not only a well-organized professional with a great customer service attitude, but capable of handling multiple tasks at once while meeting multiple goals and deadlines.

Job Description Summary

Responsible for the day-to-day administration and implementation of those policies, procedures and programs that will ensure well managed and well-maintained properties. The APM will be assigned to specified action areas at the discretion of the PM so as to best meet the needs of the portfolio.

Essential Functions

· Assists with overseeing and coordinating property management, maintenance, and construction activities associated with commercial tenants.

· Responsible for the prompt and positive response to requests from tenants, for the implementation of ongoing contract programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and properties, including preparing, dispatching and tracking tenant work orders.

· May be engaged in the selection of contract services, vendor negotiations for service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements, including Certificates of Insurance.

· May assist the PM in preparing budgets, annual operating expense reconciliations, timelines and business plans to meet property management requirements.

· Assist in the accounting process which may include, but is not limited to, completing property management / accounting forms as required, coding invoices, reviewing A/R reports, and assisting in the collection of rents.

· May perform daily and monthly property inspections at the direction and guidance of the PM.

· Involved in the administration of all tenant leases to assure full compliance with lease provisions, including Certificates of Insurance.

· Answers telephone, screens calls, transfer callers to voice mail, or take messages to facilitate communications and contacts.

· Participate in various meetings and training activities as designated by the PM or higher-level management.

· May perform other duties as assigned.

Qualifications

• Ability to handle general administration of the property in the absence of the PM, or when otherwise called upon.
• Strong written and verbal skills, with the ability to produce communications and other materials that are effective and of a professional nature.
• Computer proficiency with strong knowledge of MS Word and Excel, and the ability to learn new and business specific software programs as needed. Timberline experience is a plus.
• Self-starter with strong organization and problem-solving skills. Must be able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities
• Ability to deliver superior customer service to tenants and clients.
• Ability to maintain an approachable, friendly demeanor when working with competing priorities and demands.
• Must also be able to develop effective working relationships with vendors, contractors, and tenants.

Education and Experience Requirements

· Bachelor’s Degree or equivalent work experience.

· Minimum 3 – 5 years previous property/facilities management experience

· Experience in and working knowledge of business/office administration

· Valid Drivers’ License

Work Environment and Physical Demands

· Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

· Mainly sedentary role though some filing and supply maintenance requires the ability to lift files and supplies, open cabinets, bend, crouch, stand, and walk

Other Information

· Not a supervisory role

· Non-exempt position subject to overtime laws

· Full time position, Monday through Friday 8am to 5pm

· Local travel required, may travel to other offices for training

· Must legally be allowed to work in the U.S.

· Please provide salary requirements in order to be considered for this position

· Full time employees are eligible to participate in company benefits.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $27.85 – $31.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rancho Cordova, CA 95670: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Property/Facilities Management: 3 years (Preferred)
• Customer service: 5 years (Preferred)
• Microsoft Office: 5 years (Preferred)
• Business/Office Administration: 3 years (Preferred)
• Sage: 1 year (Preferred)
• Adobe Acrobat: 3 years (Preferred)
• Property leasing: 3 years (Preferred)

Language:

• English (Required)

License/Certification:

• Driver’s License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person